Communication Skills & Conflict Management
Date and Time
Thursday Oct 15, 2015
8:30 AM - 4:30 PM EDT
Fees/Admission
$245
Communication Skills & Conflict Manag...
Description
Successful leadership depends heavily on being a skilled communicator. Giving clear directions, practicing active listening skills and using nondefensive communication techniques will improve leadership effectiveness. Learning to resolve conflicts will enable leaders to create a more positive and productive workplace. (Class #1 - Understanding Your Leadership Role must be taken prior to enrolling in this class individually).